Online Store Terms and Conditions and Additional Information

All prices in the online store are in euros.

To purchase products call the following telephone no.: +00386(0)31 638 077 or make a personal agreement for the purchase method.

You can purchase products also by filling out forms under the ‘Purchase – Order your Revitan’ column.

The available payment options include prepayment, payment upon delivery and the PAYPAL payment system.

After the order has been received, the standard delivery will be dispatched within three working days through the Post of Slovenia, which will deliver the ordered goods. The ordered goods will be sent using registered mail and remain the property of the authorized consignor until the final payment has been made. The delivery of goods under these Terms and Condition is limited to the territory of the Republic of Slovenia. In the event of supply difficulties, you will be personally notified.

Postage is free of charge in Slovenia, since it is covered by the company REVITANA 12, d.o.o.

Please note that all shipments to destinations outside of Slovenia shall be charged at the flat rate based on the parcel weight: € 9.5 for a parcel weighing up to 400g, € 13 for a parcel weighing between 400g and 900g, € 17 for a parcel weighing between 900g and 2kg. The calculations take into account packing costs, package size, and postal charge.

Payment Options:

Prepayment: After you have confirmed the order, you will be sent further information regarding the payment by mail. The standard delivery will be dispatched within three working days after payment.

Payment upon delivery: The courier will charge you the price of the order when it is delivered to your door. When paying upon delivery, there will be an additional charge to the delivery charge due to the payment upon delivery option, charged by the Post of Slovenia. The cost and delivery are always unrelated to the price of your order. The necessary information regarding this cost can be attained at the Post of Slovenia or through the courier.

PAYPAL payment system:

PayPal online payment service requires a PayPal account. Registering for PayPal is free. To open a PayPal account the user needs a valid e-mail and a debit or credit card. After the registration to the PayPal service, a verification of your identity is necessary, which is done by transferring a small amount of money to your PayPal account (€ 1.5) and copying the code from the credit card statement. In this way the owner’s identity and the personal information stated before are confirmed as correct, which enables the owner of the credit card the use of basic services: paying for products and services from a PayPal account and receiving money. Once that is accomplished, you never again have to disclose your credit card information online. Thus, you keep your credit card information private and can shop without worrying about unsafe webpages. By paying with PayPal, the salesman is only in possession of your PayPal account, while your credit card information remains private and inaccessible.

Additional Information on Items

Additional information is acquired by clicking on the name or the picture of an item. By clicking on the name or the product picture, a new window with detailed information and a bigger picture will open. For any additional detailed information please contact our customer service; either send us an email to or use our telephone support.

False Information

In case you want to change the name and address of a recipient or if you notice you have given false information and successfully carried out an online purchase, you have to notify us directly by sending an e-mail to

Data Protection

Your personal data is treated confidentially and will be used solely for the purposes of our store; your private information will not be shared, soled or used for any other purposes.

Contract Management and Access

All concluded contracts shall be kept at the company’s registered seat. To access a specific contract, a submission of an account number for a contract is necessary.

The contract can be sent to your confirmed shipping address either by e-mail or in a written form.

Complaints, Replacements, Returns

A product which you may find unfit, can be returned within 15 days of receipt. A notification regarding a return or replacement must be sent by email to Provided that the products are in a new and unused condition, a full refund or replacement can be made. The product has to be returned in the original packaging and sent, sufficiently stamped, to the following address: REVITANA 12 d.o.o., Celovška cesta 185, 1000 Ljubljana. These costs are to be borne by the customer. We will replace the returned product or refund the already paid purchase price within 15 days of the receipt of the returned product. Based on the information supplied, the purchase price shall be paid to the customer’s bank account (transaction account, name and surname, address, bank name).

Webpage Content

All prices in this online store are in euros, including value added tax. Even though the company Revitana 12 d.o.o. aims at keeping the webpage correct and up-to-date, there remains the possibility of mistakes or errors. The author reserves the right not to be responsible for the correctness or quality of the information provided; the company itself does not guarantee the accuracy of the information given and is not liability to payment of compensation in the latter sense. Liability claims regarding damage caused by the use of any information provided, including any type of information which is incomplete or incorrect, will therefore be rejected. The author reserves the right to extend, change or delete parts of the pages and general conditions without separate announcement. The company Revitana 12 d.o.o. is the official owner of all images used on this website or has a permission for use by the official owner. Any further use of images, logos or trademark without a written permission of the owners is prohibited and constitutes a violation of the copyright and trademark law. Webpage includes materials used for information and commercial purpose, which can be used exclusively for private and non-commercial purposes.

Information given on the webpage cannot be used for commercial purposes, without a written permission of Revitana 12 d.o.o.

By using the online store you agree to the Terms and Conditions.